Trivia #2 Incoming!

Rready?

WHAT AN ORGANIZATION NEEDS IS CHANGE!

Surely, most changes are just make things better, but some changes just do not do the work. We have so many management module yet the way how people apply them will be always a challenge.

To ends up our blogging session for all, I posted this video from youtube, its kinda funny, yet less time consuming.

enjoy~

TOP SECRET Anonymous Promotional Text Code: MGT 3120

Motivated to success is all businesses’ brand name,

Affordable approach earns manager’s high salary.

Not to be too cheap, however, is necessary to avoid riots that kick you away.

After all, give reward can do its job when bond with achievement mostly.

Getting others to do your works is popular these days,

Everyone is trying to get internships anyway.

Make yourself looks like a leader and motivate them to get work done quickly,

Even though, you use the good ones mostly; the others, either wait for further performance or fired right away.

Not I am been nasty, but it just makes non-sense to spend more when there is cheap labor only one ‘resumeter’ away.

Tough luck, most us will be managed by others one day, so be ready and learn how to manage yourself by studying Management 3120 today!

The “Grade” Deal of the Year!

                Professor Kurpis, in considering what you have intended, I think most of them have achieved in an average or above for me. First of all, the blogs do help students like me who rarely talked in the class a chance to express what I want without been criticized or analyzed by others in a face-to-face  situation, so it makes me feel a bit confortable to express feeling in a more “organic” way. The blog surely has becoming a tool for us to summarize what we have learn in our own words and learn different prospective by replying others blog entries. However, I will reluctant from posting too much information that may not related to the class since I guarantee that most of us will not be using this blog as frequent as we did during the semester. I also in concern of what I wrote would affect my personal life in certain degree since the blog is personally related to my account, so I chose to be conscious about what I wrote and only express when necessary and self-permissible way. Blogging as 20% of the grade, I have to say it’s a “grade” deal! All I need to do is merely express my feeling and opinion about what I have learned, piece of cake! What a relief! There is also something else I learn beside management—the interesting things you can find in blogs and people always so curious about each other. For example, my profile has been read more than 60 times in this semester (though I saw some ladies got over 120). Blogging could be a handy tool to market oneself in the future. Professor Kurpis, I think blogging is one of the specials about your class; you should keep it going.

Oh my God! I got a C!

The test shows me that I am a C type—the Conscientiousness type. I always try to do things as careful as I can though many times things did not go as I expected or went into a wrong direction because the lack of experience. I always plan my schedule ahead of time to get ready what may happen to prevent time constrain for unexpected events. I am fine in term of communication, however, I rarely seek for such opportunity to do so because I am a person rather restrain from talk wrong because my belief has instructed me that “the words out of your mouth like the water is pour out of the pot that you can never get it back and words hurt sometime.” Therefore, I tend to try to compliment with everyone’s idea to avoid personal conflicts; however, I will stand and fight for an idea that appeal to me strongly. I like to observe others reactions first before what I will do. On the other hand, I feel that I am still not cautious enough since I made so much mistakes just because of unpredicted aspects as the time because of time constrain or nervousness.

Generally, I think the test is helpful for me to further access my strength and weakness to advance myself and perfect personalities in the future.

Show a “V” to yourself

                What defines the success of one’s life? It’s varied greatly among us. Some may think it’s the material achievements such as buy a house, a building, a jet, or even an island. Some of us will consider a celebrity with all the fames as successful since they are the ones have biggest influence on the society and earn money just by “showing up.” However, it is necessary to be able to have a vision of yourself. It is just like compare with shooting an arrow with a aim to the target or just shooting freely all around. Surely, the goal will be obtained if you actually aim toward it. And of course, whatever you are trying to do must be inspiring so that you can actually have the motivation to do so. The video did not say anything that is new, but it tells in a more convincing way by showing the actual cases. My vision for myself may not as aggressive as I mentioned above. In my religion, the whole religious belief is the way of life. I do not believe an island will bring me happiness, because we will die soon enough to not even enough to find out what are on it. I do not believe in gaining fames by showing off, because whatever you do has an impact while it could be extremely stressful if you made a really bad ones and even more worse, in front of cameras that broadcast your face and speeches all around the world. At this moment, all I want is having a business of my own and living a peaceful life with my happy family (in the future) while contributes to my religion as much as possible. Everything in this world is dying and approaching to an end. It’s not important whether I built a kingdom for me or earn a living, but how my actions are—it’s good or bad. In my belief, this life is nothing but a trial and a pathway toward hereafter. After your death, the only “things” will come with you are not money, women, fame, or land but only the deeds you have done in this world. Wealth in my religion is not empathizing for one to be successful, since it’s not the material success but spiritual. Surely, one must be able to feed oneself, therefore, strive for success in one’s career is an even better way to approach the goal. I will work in my field as accountant as everyone else, however, the money I worked for will not be wasted on alcohol, cigarettes, and such, but on living a happy life while building up a successful next generation, if god wills. I will vision myself as an successful business man with a big family which will has the true faith that encourage them to obtain piety and be success in this life and hereafter.

The Story of Five Pickles and A Fries of Well Done with No Salt

its kinda disturbing when you look at a burger's inside...

            During the whole purchasing process, I had an overall positive experience with McDonald stuff. However, the whole process does take a while to proceed. It took almost 8 minutes which was the period of time from the start of ordering food to the moment received the food. The number of people involved for the whole process was three in total because two of the counter employees and one manager were involved in this order. As I start mentioning about the extra pickles for the hamburger, McDonald stuff first response was that I, as a customer, needed to pay extra twenty cents for additional ingredients. However, the real problem the employee encountered was the request of having the exact text of five pickles and well done, no salt fries to show on the receipt. The employee insisted the fact that she is not able to do so. After twice confirmation from her, I finally request to talk to the manager. She went and back very quickly to reply that “manager will be saying the something.” I questioned her if it is the words from the manager. She hesitated and went back to bring manager himself to me. As manager showed up, I repeated my request and he processed the order in a timely fashion without any hesitation. However, after I got the receipt and the actual food, I double checked the receipt and realized that the manager did everything correctly except he did not put the words “no salt” on the receipt. I called back the manager and informed him about such issue and he insisted this time that he could not go back to reprint it but he could, and did, write down “no salt” on the receipt for me. Because the requirement is not strictly “print” all text on the receipt but “appear” on the receipt, so I accepted the offer. In the McDonald, I doubled check the number of pickles and verified its number was exactly five.

            In considering with my experience, I can say that the McDonald that I visited shown sufficient politeness to the customer and proceed the order without too much delay. As a management consultant to the McDonald, I would rate the management processes of my extra special order as acceptable. I witnessed the whole preparation process. Apparently, they did not ready for such special order, because I did not get the ordered burger until the manager took my order and reordered it in the way I asked for since the receipt was not printed until my specifications met. That took around six minutes. However, they made it up quickly, and took only around two to three minutes to prepare for the order from the moment that receipt was printed. If I was to change the process and make it more organized, I would have accommodate the request from the special order’s customer immediately and satisfied him as quick as possible to prevent other customers to pay too much attention on the scene. The communication was the critical part for such special orders to proceed in a timely manner; however the manager, in my opinion, tried to get over with the customer by telling the employee to insist her ordinal claim—“such request could not be performed”. My second scenario is that the employee hesitated from actually asking the manager for the request and considered this issue was easy to solve. After I insisted to talk to him, the manager realizes the fact that the customer could be stubborn as I was. This cost unnecessary delay for the ordering process and actually, if I did it in an exact lunch hour, a long line will be accumulated behind me. Obviously, the employees were not well trained for such rare situations. The one who served me realized such functions for the touch screen ordering machine only after this incidence. I recommend McDonald to implement a through training and simulation practice for all employees for all situations once a year to help employees be familiar with all necessary functions of the ordering machine. Recall the observation in the McDonald, I did see that the manager is trying to implement his leadership influence since he was stay behind the counter’s employees and observing them in a frequent basis to ensure their service quality, though the manager may not be able to fully paying attention on the counter because he was helping out the delivery of food as the same time. On the other hand, I consider it could be a weakness in leadership influence since he could not leave the employees functioning by themselves during the non-busy hours without personal supervision.